What is DocuFly and How It Can Help You as a Mortgage Broker?

Scott Bromley - PropMaps Founder - Profile Picture.
By Scott Bromley
2 minute read

Paperwork. It's the silent killer of productivity.

If you're a small mortgage broker, you know the drill: endless emails, missing pages, and wild filenames. Meanwhile, big lenders are moving faster and leaving you behind.

Clients expect instant updates. Lenders demand quick turnarounds. And you? You're stuck scanning documents at 10pm.

That's where DocuFly comes in.

The Problem: Admin Is Eating Your Week

Let's be honest. Admin is the biggest bottleneck in mortgage processing. A recent survey found: 58% of brokers spend 5 to 10 hours a week on admin 41% spend 11 to 20 hours The worst offenders? Scanning and digitising physical documents (47%) and checking quality (47%)

And while you're buried in paperwork, high street lenders have cut their average processing time from 14 days in 2022 to 10 days in 2024. Smaller regional lenders? They're still slogging through at 19 days.

Clients don't care about your admin struggles. They just want their keys.

Enter DocuFly: Your Digital Document Team

DocuFly isn't just another tool. It's like hiring a team of tireless assistants who never take lunch breaks. Here's what it does: AI agents work together to process all documents and understand the entire case in a holistic way, rather than just focussing on individual files Automated checks validate documents, flag inconsistencies, and spot missing info before it becomes a headache Client portal guides customers to upload the right files the first time. No more chasing for "the correct version" Real-time feedback reduces back-and-forth emails Case management dashboard keeps everything tidy and trackable Secure, encrypted storage that's GDPR-compliant because data breaches aren't a good look

And here's the best bit. DocuFly supports brokers. It doesn't replace them. You still give advice and handle complex cases. DocuFly just clears the admin fog.

What Could Change for Small Brokers?

Think about a small brokerage that's juggling multiple applications with limited staff. Most of their time goes into chasing missing documents, checking scanned files, and fixing errors before submission.

With DocuFly, that entire process becomes smoother. Documents are checked automatically, clients upload the right files without confusion, and everything sits in one organised dashboard. Instead of drowning in admin, brokers can focus on giving advice and growing their business.

Why It Matters

Fewer repetitive tasks. No more scanning until your eyes blur Faster turnaround. Some smaller brokers using automation now hit 10-day approval times, matching the big players Handle more applications without hiring extra staff Stay competitive. Because tech isn't optional anymore, it's survival

Mortgage applications typically take 2 to 6 weeks (Lloyds Bank). With DocuFly, you can shave days off that timeline. And in a market where speed wins, that's huge.

The Bottom Line

If you're spending more time on admin than advice, something's broken. DocuFly automates the document processing pipeline so you can focus on what matters: your clients.

Ready to stop drowning in paperwork?

Start with DocuFly today and give your brokerage the tools big lenders have been using for years.

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